Hey there!

I totally get it, sometimes things just don't work out as planned. Here's the lowdown on my return and refund policy:

No Returns, But Replacements Available
We are a small team, and handling returns can be pretty costly with all the shipping and payment fees. So, while I can't offer returns, I've got your back with a 7-day replacement policy. If something's not right, just let me know within 7 days of receiving your order, and I'll swap it out for you. Once a replacement has been accepted, you'll get it in 3 to 5 working days. Refunds are not provided.

How to Request a Replacement
Reach out to me on WhatsApp to initiate a replacement.

What's Eligible for Replacement?

• Received the wrong item
• The item is damaged or defective

What's Not Eligible for Replacement?

• Change of mind
• Minor differences in colour or design (hey, I try my best, but sometimes screens can be tricky!)
• You ordered the incorrect Size/Model

Exchange of Size
Need a different size? No worries, I can help with that! Exchanges for size are available, but they come with a small fee to cover shipping charges. Size exchange is only available for clothing items.
Reach out to me on WhatsApp to initiate an exchange.

Undelivered or Refused Shipments
If a shipment is not accepted by you for any reason (refused at the door, unavailable for delivery, incorrect address or phone number, etc.) and it comes back to me, I've already paid for shipping both ways and the payment fees. You can choose either option: I reship the product to you once you pay a reshipment fee, or I refund the order amount minus the forward and return shipping costs. If the shipment came back because of a genuine courier error on their side, I'll reship it at no extra cost. Please make sure your address and phone number are correct, and keep your phone reachable around the delivery date.

I'll do my best to make things right and keep you happy. Thanks for understanding and supporting me!

Cheers,
Manish